Testimonials

Client: Rob Parfitt

Suburb: Wynberg

What they said: 

Thanks for all your efforts to keep this customer happy. The whole team from Prudence, Eddie, Zach, Sean, Jackson and especially Vuyo who even though he was suffering from an ulcer came out on Friday late to replace the PC board.  May I just say a big thanks to all involved and please keep up the good work. Your response is phenomenal as always!!  I must say that the new gate, rail and wheels have been behaving well since installation a month or so ago.

 

Client: Alan Day

What they said:

Thanks for the great service.



Client: Samantha 

Suburb: Roodeport 

What they said: 

I would like to thank you very much for your prompt service this morning. I have experienced some terrible service delivery this week and it was such a pleasure to have an experience that was professional and effortless. Your technician Webster was friendly and efficient and I am so impressed that my problem has been solved within 18hrs of my logging it, despite me only sending an email at 3.30 on a Friday afternoon.Thanks again, I will definitely be remembering your company for next time. 

Client: Francois

Suburb: 

What they said:

I just want to say thank you to your team for coming out an repairing the motor - I'm not sure what the problem was, but it is working now. They came out on Monday as promised and we appreciate the commitment.

Client: Nina

Suburb: 

What they said: 

Thanks so much. The gate is much better now. I'm so glad the tech came: it needed new wheels.

 Client: Jean

Suburb: River Club

What they said: 

It is always a pleasure to have your employees on the premises.  They are courteous and respectful and helpful. 


Client: Marie

Suburb: Bryanston

What they said:

I experienced Peter as being competent in repairing the motor of the gate. He tested it several times to see if the problem has been addressed.

Client: Maria

Suburb: Northcliff

What they said:

I had an emergency, the gate was only opening partially,my car was unable to enter, I had to leave it outside on the street, I requested your help, your team arrived promptly, that kind of service was greatly appreciated, especially as I am a pensioner.

Client: Gill

Suburb: Craighall Park

What they said: We were not happy with the initial outcome, but they responded to our request to return and sorted out the problem promptly.

Company response: We are pleased your problem was resolved. If there is ever still a fault please let us know so that we can correct it quickly.

Client: Gail

Suburb: Gallo Manor

What they said:

I think your service was outstanding .I was amazed that my gate was fixed on the same day that I phoned. Well done.

Client: Monica

Suburb: Parkmore

What they said:

Your technician was extremely obliging and efficient and I appreciated that he came out even though he was running late. Fortunately I noticed that the gate did not close correctly before he had driven away and he politely came back and sorted it out.

Client: Alex                                                                                                                                       Suburb:

What they said:

Thank you. Peter met my at my home promptly at 14:00 (admittedly, I was a few minutes late, sorry again, Peter)

The service was quick and efficient, thank you very much.

Client: Silvio

Suburb: Verwoerdpark

What they said:

Have used them twice now and had no problems.  Very professional and prompt.

Client: Bridget

Suburb: Ferndale

What they said:

Excellent well done and quick response.  

Client: Adrianne

Suburb: Forest Town

What they said:

Good Day, we have two technicians working at our premises Shadrack and Simon and both of them were efficient, friendly and helpful.  I have found your services to be fantastic.  Thank you

Client: Nomfundo

Suburb: Rivonia

What they said: 

was very happy with Jonathan the technician, Ray who answered the phone! I called around 16:00 on Friday, was so happy that they arrived especially because its was after hours really appreciate it.

Client: House of Pharaohs Boutique Guesthause & Conference Centre

Suburb: Bryanston

What they said:

First time user of your services. I have been referred to your company by HANSA Motors in Germiston. So far very impressed by your quick response and by your friendly and helpful staff, Ray, John and his ( name forgot).

Client: Justice

Suburb: Waterval Estate, Northcliff

What they said:

Trusted brand and I knew the gate would be attended to timorously. Pricing was fair!

Client: Peter

Suburb: Edenvale

What they said:

For various reasons the job took sometime to complete, but I was satisfied when it was complete. Good job done!

Client: Jan 

Suburb: Sandton

What they said:

On a rating between 1 and 10 I will give you a 10. Excellent service, communication and workmanship.

Client: Jane

Suburb: Observatory

What they said:

Your service is stunning, your fees are reasonable and your receptionist is helpful and friendly.  I love the fact that you answer your phone before 8am.  I am so sick of places that only open at 9. It is a pleasure doing business with you.

Client: Joyce

Suburb: Midrand

What they said:

From the 1st time I used Gate Repair Services I cannot fault either the field or office staff.  Their service is professional in all aspects. I don't even contact anyone else if I have a problem.

Client: Billy 

Suburb: Halfway House

What they said:

Satisfied.

Client: Paula

Suburb: Glenferness, Midrand

What they said:

I would like to thank Gate Repair Services for your courtesy in dealing with my call and super efficient service.  A technician arrived within 2 hours of my call and fixed the problem.

Client: Yakoob

Suburb: Marlboro Gardens, Sandton

What they said:

I have been using your services since the early nineties and I must commend your friendly and courteous telephonic responses as well as the efficient manner in which your staff have attended to my repair/service requests over the years. I have always been satisfied with the work that your technicians had carried out and (touch wood) never had reason to complain or revert to you within the three month guarantee period that you provide on all repair work and parts. In cases of insurance claims your invoices have been precise and facilitated ease of settlement of such claims. Keep up the good work and may your company go from strength to strength.

Client: Billy 

Suburb: Halfway House

What they said: 

Professional & competent. Quick response.

Client: Carolyne

Suburb: Vorna Valley

What they said:

I was very happy with the service and the gentlemen that repaired my gate were super :-).  

Client: Janet

Suburb: Morningside

What they said:

I was very happy with the service I received and found Pauline especially courteous and very helpful. I will certainly use your company again.

Client: Mark

Suburb: Riepen Park

What they said:

Thank you for the swift response. It was a complicated job with changes which was handled efficiently and professionally, Paul kept us updated at all times


Client: Mabuse

Suburb: Kyalami Hills

What they said:

Like I should have found your first to do my initial gate installation and repairs.

Client: Rod

Suburb: Elton Hill

What they said:

Thank you I was very happy with the technician's ability to repair the motor.

Client: Geoff

Suburb: Randpark Ridge

What they said:

Very efficient and friendly. So good to have a service company visit that lives up to the promise. Will definitely call you again for further gate motor service. Would have been nice to see the PC board you replaced, or perhaps have received a call re what actually happened but overall all good.

Company response: Often, we do not leave the old board on site as it is an exchange board - we exchange the broken board for a new working one -  and we recycle the old ones. We are happy to leave the board on site, but the customer will have to pay accordingly. Additionally, we are happy to answer any inquiries addressed to us via telephone or email. 

Client: Angelo

Suburb: Johannesburg

What they said:

Very happy with the service. Quick, courteous, and professional. 

Client: Ronelle

Suburb: 

What they said:

Thank you very much for sending Clement over this morning to sort our gate problem. He was professional and did a great job AND saved us some money by suggesting an alternative!

Client: Joy

Suburb:

What they said:

Thank you for your prompt and efficient attention to my call yesterday.Your technician did a great job on site and everyone I dealt with telephonically was courteous  and professional.It was a pleasure to deal with all of you. 

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